Shipping policy
Last updated: November 26, 2025
At Najman Fragrances, we work hard to ensure your order arrives quickly, safely, and with the same care we put into every bottle.
Shipping Locations
We currently ship within the United States only.
Processing Time
All orders are processed and shipped within 2 business days.
(Weekends and holidays are not considered business days.)
You will receive an email confirmation with tracking information once your order has shipped.
Shipping Methods & Rates
All orders are shipped through USPS.
Shipping rates are automatically calculated at checkout based on your location and the weight of your order.
Free Shipping
We offer Free Shipping on orders of:
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2 fragrances or more
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(Subtotal of $49 or more)
No code required — discount applies automatically at checkout.
Delivery Estimates
Standard USPS shipping typically arrives in:
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3–5 business days after dispatch.
Transit delays from USPS may occur and are outside our control.
Order Issues
Lost Packages
If your package is marked “delivered” but you did not receive it, or it is lost in transit:
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Contact us at najmanfragrances@hotmail.com
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We will open an investigation with USPS.
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If USPS confirms it is lost, we will ship a replacement at no cost to you.
Wrong Item Received
If you received the wrong fragrance:
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Email us with your order number and photo proof of the item received.
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We will provide a prepaid return label.
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The correct item will be shipped once USPS scans the return label.
Damage During Transit
If your order arrives damaged, please contact us immediately with photos. We will evaluate the issue and make it right.
Order Tracking
All customers receive a tracking number via email once the order has shipped.
You can track your package directly through USPS.
Questions
If you have any questions about shipping, feel free to contact us at:
